Allow clients to buy email credits

The following information is for Campaign Monitor resellers.

If you are reselling to a client on pay per campaign billing, you can give them access to purchase email credits at prices you set.

To allow a client to buy their own email credits:

  1. Click Clients in the top navigation, then select the relevant client.
  2. Click Client settings near the top right.
  3. Click Change billing details.
  4. On the page displayed, select the They can buy their own credits checkbox.
  5. Use the Mark up prices by menu to set pricing across-the-board, or define different markup amounts for each pricing tier by editing each figure in the column highlighted below:
    A table showing all the prices for the different tiers of email credits, along with the markup applied
  6. When you're done, click Save prices.

Your client will now be able to buy their own email credits from the billing section in their account.

Payment by email credits or credit card

After your client has purchased credits, they will still get the option to pay by credit card for each transaction:

The "How do you want to pay" screen, with a choice between paying by email credits or credit card

If you have marked-up the client's prices, the rates set will be applied regardless of how they pay.

To see what your client is spending and how they're paying:

  1. Click Clients in the top navigation, then select the relevant client.
  2. Click Client settings near the top right.
  3. Click See client's billing history.